Shopping In Los Angeles

Guest Services

(310) 854-0070

Beverly Center Guest Services

Representatives at Beverly Center are ready to assist you by providing store information, Gift Card sales, lost and found, wheelchairs, strollers and transportation information, including bus schedules.  Guest Services also provides international guests with in-language assistance in the following languages:  Chinese, French, German, Greek, Japanese, Russian and Spanish.


Text Guest Services

Questions? Text us - we've got answers! Text Guest Services with your questions at (310) 928-9892 and we’ll provide answers for everything from "How much is valet parking?" to "I'm on Level 6, can you help me find my favorite store?". 


Guest Services is located in Center Court on Level 6, between Macy's and Bloomingdale's.

Guest Services Hours
Monday - Friday - 10:00 AM - 9:00 PM
Saturday - 10:00 AM - 8:00 PM
Sunday - 11:00 AM - 6:00 PM


Gift Cards
Beverly Center Gift Cards are available in any denomination from $20-$500 and American Express Gift Cards in only $25, $50 and $100 denominations.  Both Gift Cards can be redeemed at the majority of all Beverly Center stores and restaurants.  To purchase Beverly Center and American Express Gift Cards, please visit Guest Services in Center Court, on Level 6.


Complimentary Strollers and Wheelchairs
Complimentary strollers and wheelchairs are available at Guest Services in Center Court on Level 6.  A refundable deposit is required.


Self Parking
To access, enter on La Cienega, Beverly or San Vicente Blvds.

Rates are:
$1.00 per hour for the first 4 hours
$2.00 each additional hour
$10.00 maximum

Self parking is open 24 hours, but no overnight parking is allowed.


Valet Parking
To access, enter from La Cienega or Beverly Blvds.
Rates are:
$7.00 first 2 hours
$2.00 each additional 30 min.
$18.00 maximum


Monday - Thursday:  10:00 AM - 11:00 PM

Friday - Saturday:  10:00 AM to Midnight

Sunday:  11:00 AM - 11:00 PM


Handicapped persons must park themselves if driving a modified vehicle; valet employees are not trained to operate modified vehicles.  For more information, please call the Parking Office at (310) 652-5432.


ATM Machines
ATM machines are located on:
Level 6, near Center Court
Level 7, near Bloomingdale's
Level 8, in Cafe LA food court

Taxi Service
During center hours, taxis are available at the Beverly Blvd. escalator entrance on Level 1.

Security Services

Beverly Center security is pleased to provide several services including help with car trouble, car escorts and lost and found.  For more information, please call the Dispatch Office at (310) 854-0074.

Passport to Shopping

Sign up for emails on sales, offers, events, and more!

Read our Privacy Policy for information use details.