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Guest Services

(310) 854-0070

Beverly Center Guest Services

Representatives at Beverly Center are ready to assist you by providing store information, lost and found, wheelchairs, strollers and transportation information, including bus schedules.  Guest Services also provides international guests with in-language assistance in the following languages: Chinese, Japanese, Gujarati, Tagalog and Spanish.


Text Guest Services

Questions? Text us - we've got answers! Text Guest Services with your questions at (310) 928-9892 and we’ll provide answers for everything from "How much is valet parking?" to "I'm on Level 6, can you help me find my favorite store?". 


Guest Services is located in Macy's Wing on Level 7.

Guest Services Hours
Monday - Friday - 10:00 AM - 9:00 PM
Saturday - 10:00 AM - 8:00 PM
Sunday - 11:00 AM - 6:00 PM


Complimentary Strollers and Wheelchairs

Complimentary strollers and wheelchairs are available at Guest Services in Macy's Wing on Level 7.  A refundable deposit is required.


Self Parking
To access, enter on La Cienega, Beverly or San Vicente Blvds.


Rates are:
$1.00 per hour for the first 4 hours
$2.00 each additional hour
$10.00 maximum

Self parking is open 24 hours, but no overnight parking is allowed.


Valet Parking
3rd Street Valet:

To access, enter from 3rd Street.


Grand Valet:

To access, enter from La Cienega or Beverly Blvds.


Rates are:
$10.00 for the first 3 hours
$2.00 each additional 30 min.
$20.00 maximum


Monday - Thursday:  10:00 AM - 11:00 PM

Friday - Saturday:  10:00 AM to Midnight

Sunday:  11:00 AM - 11:00 PM


Handicapped persons must park themselves if driving a modified vehicle; valet employees are not trained to operate modified vehicles.  For more information, please call the Parking Office at (310) 652-5432.


ATM Machines
ATM machines are located on:
Level 6, near Center Court
Level 7, near Center Court
Level 8, near XXI

Taxi Service
During center hours, please visit Guest Services in Macy's Wing, on Level 7 for assistance.

Security Services

Beverly Center security is pleased to provide several services including help with car trouble, car escorts and lost and found.  For more information, please call the Dispatch Office at (310) 854-0074.


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